Frequently asked questions
What is the return policy?
Due to our limited inventory and frequent release of new products, all sales are final. We’re unable to offer returns, exchanges, or refunds. Please review your order carefully before completing yourpurchase. If your item arrives broken, please contact us within 7 days of delivery to submit a claim. Email photos of the damaged item and packaging to info@homeandhems.com. Claims submitted after 7 days may not be eligible for resolution. Thanks for understanding and supporting Home + Hems.
Are any purchases final sale?
Due to our limited inventory and frequent release of new products, all sales are final.
When will I get my order?
H+H takes pride in fast shipping times- especially being a one woman show. Most orders are shipped out next day with priority or ground shipping from USPS, unless noted otherwise.
How much does shipping cost?
Due to the variety of product and delicacy of items- items are based on weight for shipping, this is calculated at checkout.